Ordering Repeat Prescriptions

Updated on 16th March 2012 at 5:12 pm

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If you are on regular medications, prescriptions can be ordered in a number of ways,

 

Online

You can use Patient Access to order your medication online.

 

By telephone

You can order prescriptions by calling the practice on 0191 215 0141 between 11am – 6pm, Monday to Friday.

 

Electronic Prescription Service (EPS)

The practice is able to send your prescriptions electronically straight to the pharmacy of your choice, please ask at reception or at your local pharamacy regarding this service.

We are encouraging all patients to nominate a chosen pharmacy to reduce the footfall in the surgery. There are many benefits to sending prescriptions electronically including: saving paper, reducing medicine waste, it is faster and safer. You can also change your nominated pharmacy at any time.

 

Patients without an EPS (electronic prescription service) nomination will be given a token (patients may refer to this as a paper copy of their prescription) to present at a community pharmacy to obtain their medication. This token will contain a unique barcode which can be scanned at any community pharmacy to download the prescription from the NHS Spine and retrieve the medication details. Alternatively to collect a paper prescription the token numbers can be sent via text message or given over the phone to reduce the footfall into the surgery,