Patient Access (online services)

Updated on 24th January 2020 at 1:08 pm

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www.patientaccess.com

About Patient Access

You can now book appointments with a GP, request repeat prescriptions  and view your medical record online. The service is open 24/7 and can be accessed from your home PC, Tablet or Mobile phone. 

Booking your Dr’s Appointments Online

It’s quick and easy to use and can be particularly useful during those times when the practice is closed or the telephone lines are busy.
Easy to follow screens and prompts ensure it’s simple for you to view, book or cancel appointments online – whatever time of the day or night.

Order your Repeat Prescriptions Online

This feature allows you to request repeat prescriptions from your own home. Without visiting the practice, you can use the internet to quickly order any repeat prescriptions that are due.
Once ordered simply collect your prescription as normal, 48 hours later.

Contacting the Practice

A secure messaging service lets you send routine enquiries straight to the practice. Simply submit a short message via secure form on the website.
Messages are handled by practice staff during normal working hours, so there may be a delay before you receive a reply. Secure messaging is best used for enquiries that require a non-urgent reply. If you have an urgent query, please telephone the practice or emergency service as normal.
Unlike email, messages are encrypted for patient confidentiality.

Update your Personal Details

Change of address enables you to add or update your address and contact details, including home and mobile numbers and email address.
Changes made through this service are subject to approval by the practice.

Viewing your Medical Record

This feature allows you to look at sections of your medical record. To keep your details confidential please remember to sign out and close the window when you have finished looking at this information.

 

Getting Started

Please complete the attached form below and bring along to the surgery with photographic ID. Forms can also be collected from the practice. You will then be provided with a document containing your registration details which will link your account to the surgery.

Online Access Form

Online Access Leaflet