Dear Patients During these difficult times the following protocols will be in place at the surgery ...
31st March 2020 at 3:52 pm
|Mon||08:30 - 18:00|
|Tue||07:00 - 18:00|
|Wed||08:30 - 18:00|
|Thu||07:30 - 18:00|
|Fri||08:30 - 18:00|
|Closed between 1pm-2pm for staff training|
You should only leave the house for 1 of 4 reasons:
If you live alone and have either a high temperature or a new continuous cough, do not leave your home for 7 days. If you live with other people, keep everyone at home for 14 days. To check if you need medical help, use the 111 coronavirus service. Only call 111 if you cannot get help online. DO NOT go to your GP surgery, hospital or pharmacy.
This advice is for people with symptoms of coronavirus (COVID-19), including those with a diagnosis of coronavirus (COVID-19) infection, who must remain at home until they are well.
The most common symptoms of coronavirus (COVID-19) are recent onset of:
For most people, coronavirus (COVID-19) will be a mild infection
If you need a service urgently outside normal surgery opening hours please contact NHS 111.You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced clinical staff. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. This could include A&E, an out of hours doctor, an urgent care centre or a walk in centre, a community nurse, an emergency dentist or a late-opening chemist.
Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak with.
Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.
You should only dial 999 for immediate, life-threatening emergencies or following a serious accident.